Back online

Posted on September 26, 2011 by .D0T

After a 43 hour outage (4pm CET 24.09.11 till 11am CET 26.09.11) our services are up and running again. The outage caused by a cascading hardware failure destroyed, among other things, our servers back-plane and RAID-controller. To replace the defunct parts we had to rely on remote hands to provision replacements and do the repairs lengthening the process.

No data was lost in this incident (yes we would have had backups ;-)) and we are fully operational again.

Thank you for your patience.

Your Mumble team

ps: Thanks to our helpful remote hands.

pps: See our original announcement below.

Original announcement:

Blog and mumble public server list down

As you might have noticed the mumble public server list is currently unavailable. Around 16:00 CET this saturday the box serving, this includes our blog and the public server list, became unresponsive. Remote diagnostics reports a dual disc failure as well as an backup battery failure in the servers raid-5. Efforts to try to remotely recover the server showed that the drives themselves are probably intact while the server itself is unstable at hardware level.

At this point we believe we will have to rely on remote hands to recover the data and to repair or even replace the server. Unfortunately our read-only cache we usually could fail over to is currently not available either.

So what does this mean? It will probably take us some time to get our services back online. Until this time neither our blog nor the public server list will be available. We apologize for any inconvenience this may cause.

Your Mumble team